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Return Policies

Return Policies

Policy exchange and return of goods and money

Exchange and return of good quality
    The buyer  can exchange non-food products of good quality, if it did not come in shape, size, style, a coloring, the size or configuration, for similar goods. Goods exchange is performed within 7 days, not including the day of delivery, with the proviso that:
    -  the goods were not in use, its trade dress, consumer properties, seals, factory labels;
  - defective goods, has no cracks, scratches, chipping  and other mechanical damage, except for latent manufacturing defects
    - and  there is a receipt or cash register receipt or other proof of payment of the product in the document. The absence of the Buyer a cash receipt or other proof of payment document does not deprive him of the possibility of invoking the testimony.
    Under the agreement with the Buyer exchange of goods can be made for admission of the similar goods in a sale. If the same item is not for sale on the day of treatment, the Purchaser shall have the right to demand the return paid for the specified goods sum of money. If buyers were required to refund the amount paid for the goods, it is satisfied, within ten days from the date of request
Exchange and are non-refundable: products and materials in contact with food products, made of polymeric materials, including single-use (dishes and accessories tableware and kitchenware, containers and packing materials for storage and transportation of food products). The list of goods approved.
When returning goods reimbursed 100% of its value. Money for the delivery and return will not be compensated. Payback period does not exceed 30 calendar days.
Shipping Buyer pays returned parcels.

Exchange and return improper quality

     In the case of the sale of goods of inadequate quality Seller assumes it to return, if necessary, the examination (checking the quality of goods). If a dispute arises about the causes of defects in the goods, Seller will conduct the examination at their own expense. If the examination found that the defects in the goods occurred due to circumstances for which the Seller is not responsible, the Purchaser will be required to reimburse the cost of the examination as well as associated with its implementation costs for storage and transportation of goods. The buyer may contest the conclusion of the examination in court.
When returning goods reimbursed 100% of its value. Money for the delivery and return will not be compensated. Payback period does not exceed 30 calendar days.
Shipping Buyer pays for the return of goods. This product must be packed properly and have all the supporting documents, including the inventory-to F.51.
Refund
The amount paid for the goods is returned in the same manner in which it was paid, within 14 calendar days.

Terms return goods purchased on shares

     In case of return of goods purchased at the event, Buyer refuses to perform the contract of purchase - sale, perfect conditions on the shares and the seller returns all items listed in the bill of lading, sold under this promotion. The campaign, in this case is void and the parties return to each other everything received under the transaction (this is an essential condition of a public contract, which is accepted by the buyer when purchasing goods in stock.  If necessary, the Purchaser exchange (return) is only part of the items purchased by the action (partial refund), the Purchaser will also return all items purchased in the framework of this action, and can subsequently acquire the remaining after the return of the goods from the consignment note on the general terms and conditions of the applicable at the time of refund / new acquisition prices. If the new purchase of the action does not apply to shares, the discount does not apply to goods.
   When returning goods reimbursed 100% of its value. Money for the delivery and return will not be compensated. Shipping Buyer pays returned parcels. This product must be packed properly and have all the supporting documents, including the inventory-to F.51.